You often ask questions about DriverPack — We answer the most popular of them
Before DriverPack, I downloaded the drivers from the official sites but I experienced issues even with them. Why are the drivers in DriverPack more reliable than those from the manufacturers?
In order to make our driver database not only the largest but also the most stable, we keep working hard on improving it permanently, and we even fix the bugs which the official manufacturers allow! We use machine learning technology and thanks to it, our selection algorithm is constantly improving. And that is exactly why the drivers from DriverPack are the most reliable: -)
How does the DriverPack database expand? Can I really find the drivers I need in it?
To date, our driver database is the largest in the world, that’s why you will be able to find the driver for any device with over 99% success. In order to keep gathering and supporting such a database, we cooperate directly with the device manufacturers and driver developers. We collect and test the drivers from the official sites as well as from private FTP servers, and we also take active users' recommendations into account.
Is it true that DriverPack is absolutely free of charge?
All our software is absolutely free of charge! But if you want to support our project, you can install the useful software we are offering for your own use, and recommend DriverPack to your friends: -)
My antivirus has discovered a virus in DriverPack - how could that happen?
This is most likely a false positive, as all DriverPack versions undergo thorough examination and accreditation by the Kaspersky Laboratory. Our company cooperates with many antivirus software providers such as Avast, and 360 Total Security. In order to continue operating, just add DriverPack to your antivirus white list. We will also appreciate if you report this as a false positive to your antivirus company as well as to our Support Service.
Which mode is the most convenient for using DriverPack?
By default, DriverPack starts up in automatic mode, designed to be understandable and convenient to use even for new users. However, for convenience of the advanced users and system admins, we have developed Expert Mode which contains extended settings and customization options. In order to activate this mode, it’s enough just to click the corresponding button located at the bottom of the screen.
The driver has not been installed properly and my computer now has issues. How can I fix this situation?
The operation stability of the DriverPack software is one of our main priorities but minor failures still happen, though they are rare. This is why we create a restore point which will enable you to return everything back to the previously configured state. In order to prevent a similar problem in the future, we recommend you to go to the DriverPack Menu and send the report that is automatically created by the software, to our technical services.
Driverpacks (packages of drivers)
Our driverpacks contain 2,935,188 drivers which have been manually selected and tested